Nowadays everyone is addicted to playing games on their smartphones, personal computers, etc by purchasing them from app stores or from the play store. So after buying if you do not like them you can ask for a refund. This feature helps you play n number of games, if you don’t like any of them you can ask for a refund and you get back your money. So here Steam offers a generous refund system. You can get a refund for the game you purchase through Steam. Steam is owned by Valve, which acts as a digital distribution service for video games. It serves as Gaming Community Hub. It also provides a set of tools and services called Steamworks.
Steam was initially developed for the Microsoft Windows operating system, but now it is available in macOS, Linux users.
When You Get Refund
To approve your refund, you have to meet these two basic requirements.
- You have to purchase the game within the last 14 days
- You must have played the games for not more than two hours
If you meet these two requirements, Valve promises it will definitely refund you your money back. You can also ask for a refund if you do not meet these requirements, the valve will go through your request but it is not guaranteed that you get a refund.
If the refund is initiated the money is returned to you through the payment method initially you are done purchasing the game. If it is not possible to credit your account, the amount is added to your Steam Wallet. The payment methods accepted on Steam support refunds are
- Master Card
- American Express
How You Get Refund
Previous I said that when you meet these ( You have to purchase the game within the last 14 days,
You must have played the games for not more than two hours )two requirements you are eligible for a refund. Here we are discussing how to reach Steam support. First visit the steam support site, if you want to get access to this page click on help or visit Steam Support Website. If you visit that page, then you have to sign in with your credentials to continue. If you are new, create a new account.
Now you can click on the game for which you want a refund. If you recently played the game then you can find the game’s name in recent products, if you not find it then check in purchases.
After you click on purchases, you will see the list of games you purchased. Then click on the game which you want to get a refund. Then click on the “I would like to refund” button when steam asks you what is the problem.
Then the supporting team ask you want help to fix technical issues in the game, if want to do the same then you can contact the technical support team, Or else if you want to get your money then click on” I’d like to request a refund”.
Then Steam will check whether you meet the requirements, if you meet the requirements then you are eligible to refund. Steam will initiate your refund to you here – Steam Wallet or to the original payment you made while purchasing the game.