You should know that Roku is one of the leading streaming platforms along with Amazon Prime, Netflix, and Hotstar. However, these platforms also face technical issues. Many Roku users have complained about Roku error 009 unable to connect to the internet while streaming TV shows online.
This error occurs due to network issues i.e. Roku is not getting a stable internet connection to stream flawlessly. So, you need to make sure that your home network is working properly and if it is, other reasons are leading to this problem. In this article, we are going to help you fix Roku error code 009.
What is Roku Error Code 009?
Roku error code 009 is caused by an unstable internet connection, which is the only root cause that can lead to this error code. There could be a problem with your internet router or modem, corrupted user or DNS data, hardware issues, etc. To fix this error code, you need to make sure that the internet connection is stable and connected to yours. Roku devises.
How to Resolve the Roku Error Code 009?
This topic deals with the main and important aspects of how to overcome Roku error code 009 issues. The main cause of this error is the network connection. To fix this problem, sometimes you need to have a WiFi connection or do the following methods.
1. Restart your device:
The first thing to try to fix Roku error 009 is to restart your Internet device or Wi-Fi router. You need to restart your internet modem or router; This will help reconnect the network connection between the Roku device and the modem and also remove any interruptions that may be hindering the connection. Unplug your modem/router from the wall socket and then plug it back in after 10-15 seconds. Now, check if the error 009 is fixed.
2. Resetting Network Settings:
The next option to fix your Roku error code 009 is to reset your network settings. This is one of the best solutions for your error code problems. Follow the instructions to reset your network settings.
- Open Roku and log in with your Roku account.
- Go to the Settings option and select the System option.
- Then, select System Restart and then click Reset Network Connection.
- Finally, the reset process will start automatically. Your problems will be solved soon and then you can start using your device.
3. Clear your Roku & Browser cache:
Browsers and mobile devices can be corrupted by many items and tools, but you should always clear them to avoid such errors in the future. There are easier ways to do this, clear the Roku cache and your browser cache as well. Select “Home” in the main menu on the Roku.
From the remote control, press these buttons in sequence:
- Press Home 5 times.
- Press up.
- Tap Rewind 2 times.
- Press Fast Forward 2 times.
After about 30 seconds you are good to go. If you always view Roku through a browser as well, then it’s best to clear the browser cache as usual.
4. Change to Wired Connection:
If the Roku is connected to a wireless connection, try using a wired connection to check if the error code 009 is resolved. To do so, click the Home button > select Settings > click Network > select Set up connection > click Wired. Also, check that the wired cable you are using is in good condition without any damage or problem.
5. Perform Factory Reset:
We suggest a factory reset as a last resort because it will erase all your saved data including your passwords. You should always have a backup of your data before you proceed with a factory reset.
- On your home screen, go to Settings.
- In Settings, go to Systems and then select System Reset.
- Click on Factory Reset and wait for a while.
- Now set up your Roku device again and that fixed the Roku error code 009.
6. Contact Your ISP:
If none of the methods work, you can call your service provider to check if any of your streaming services are restricted or limited. This can happen in places with free public networks like hotels, institutes, etc. Such restrictions on streaming platforms may affect your Roku’s internet connectivity.
7. Try improving the wireless signal strength:
You can try to improve the signal strength of your Wi-Fi by removing all obstacles between the Roku device and the router. Try moving the router/modem closer to your TV to ensure better connectivity. Objects like doors, walls, etc.
The article contains all the relevant methods to help you fix Roku error code 009 unable to connect to the internet. I have tried to include every possible method so make sure you try them all until you find a solution that fixes the error. If none of the methods work, you can also try resetting the Roku device but this way your device will be set to factory settings.